Ordering Information

0
0

Products:

Products in this website are provided for illustration only.

All accessories (eg. Lamp, cups, trays, mattresses, shoes etc) are for display purpose and are sold separately unless otherwise stated.

Dimensions:

All dimensions, material and colour are shown in specification.

Payment:

  • Payment is required upon confirmation of ordering.
  • Payment is to be made strictly on bank transfer or Paypal only.

Invoice:

A PDF invoice will be sent to you after the confirmation of order. Should there be any error in the details, please inform us immediately via email or contact us at 6100 3818. We will contact you in 1-2 working days to confirm and arrange delivery accordinly.
Please retain the invoice for warranty purpose and as proof of purchase.

Deliveries:

  • Delivery arrangement is to be make within 3-5 working days upon phone confirmation by us unless otherwise stated.
  • ​​​​​​​We will try our best to accommodate your request of time of delivery.
  • We reserve our right to change the delivery date/time should there be any unforeseen circumstances.
  • A $30 delivery surcharge applies for bulky items or to locations where staircases have to be used
  • Delivery surcharge maybe applicable to certain zones such as Sentosa island, military zone, shipyards and airport zones etc.

Damage policy:

  • Should there be any damage/defects of the product when delivered, please inform the delivery team immediately, we would arrange for an exchange of the items or the damaged portion soonest possible.
  • If the damage/defects are only discovered after the delivery, please email marketing@gid.com.sg immediately or call 6100 3818.